Shipping and Packaging Details

Our US website (www.bluebella.us) delivers exclusively to the US.

If you would like to order Bluebella products to be delivered elsewhere in the world, please use our other websites.

We deliver worldwide from bluebella.com and currently offer an International Delivery Service, which includes:

Austria, Belgium, Brazil, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Islands, Finland, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Luxembourg, Macedonia, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Africa, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom.

For deliveries to France, Germany, the rest of the EU or Australia, please visit the dedicated websites:

bluebella.fr

bluebella.de

bluebella.eu

bluebella.com.au

At Bluebella, we're not 100% happy unless you are, which is why we offer a simple returns policy. Learn more about our returns policy on our Returns & Refunds page.

Your order will be delivered in a stylish black mailer bag with the Bluebella logo.
Larger orders will arrive in an unbranded brown mailer box.
Gift wrapped items will be packaged in a luxury branded gift box, and delivered in a white outer carton.

For maximum peace of mind, all orders are sent with tracking. You can easily track your order on the relevant courier website with the tracking code we automatically send to you on your shipping confirmation.

We do everything we can to make sure your order is delivered on time and in full. However please note that during peak demand time (e.g. Black Friday weekend, Christmas and Valentine's Day) deliveries may take longer than expected. Bluebella currently uses USPS, Landmark and DHL services to ship to the US, with standard and express shipping options available.
If you want to order from Bluebella to be shipped outside the US then please visit our international site at www.bluebella.com, where you can find the details on other delivery options.

If you are out when the parcel arrives, a delivery attempt will be registered on your tracking (provided in your Shipping Confirmation Email). You will then be able to contact the courier directly via the details provided on their tracking page in order to rearrange delivery for a time more convenient for you or to arrange a collection (if available). Most couriers have a delivery window of 8AM to 8PM and will provide a delivery time estimate but please refer to your tracking for more information.

If your delivery is more than 4 working days overdue, please contact us. We will then do everything we can to track down your order.