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Shipping Details

WHAT ARE THE SHIPPING COSTS AND OPTIONS?

We do everything we can to make sure your order is delivered on time and in full. Bluebella currently uses USPS and DHL services to ship to the US, with standard and express shipping options available.

If you want to order from Bluebella to be shipped outside the US then please visit our international site at www.bluebella.com, where you can find the details on other delivery options.

 

EVERY ORDER IS TRACKED TO YOUR DOOR

For maximum peace of mind, all orders are sent with tracking straight to your door. You can easily track your order on the relevant courier website with the information tracking code we automatically send to you on your order confirmation.

 

CHOOSING YOUR SHIPPING OPTION

When you check out, you will be able to choose which delivery service you would like. The checkout will always clearly explain which options are available to you.

All available items are in stock for same day despatch. The tracking link in your confirmation email allows you to monitor the status of your order from dispatch to delivery.

 

WHAT IF YOU ARE OUT WHEN YOUR ORDER ARRIVES?

If you are out when the parcel arrives, your post person or courier will leave a card telling you where to collect your order.

If your parcel is taken to the nearest courier depot, you can collect it or arrange for it to be redelivered. 

If your parcel is taken to the nearest delivery office you will have to go and collect your parcel.

 

WHAT IF YOUR ORDER DOESN'T ARRIVE WHEN YOU EXPECT?

If your delivery is more than 4 working days overdue, please contact us. We will then do everything we can to track down your order.

 

RETURNS & REFUNDS

At Bluebella, we're not 100% happy unless you are, which is why we offer a simple and hassle free returns policy. Learn more about our returns policy on our Returns & Refunds page.

 

EXPRESS DELIVERY

Order before 12pm (GMT) from Monday – Thursday for your order to arrive within 2 working days. We do not currently offer weekend delivery on Saturday or Sunday. Any orders placed on a Friday after 12pm (GMT) or over the weekend with Express delivery will be dispatched the next working day and delivered within 2 working days. Orders placed on UK public holidays will be processed the following working day which can add one more day to delivery times.

 

BLUEBELLA SHIPPING COSTS AND OPTIONS: 


SERVICE

DELIVERED

COST

FREE IF YOU SPEND

Standard shipping

2-5 working days

$6.95

$60

Express shipping

2 working days

$19.95

n/a

 

If you order products from our site your order may be subject to import duties and taxes, which are applied when the delivery reaches its destination outside of the UK. Please note that we have no control over these charges and cannot predict their amount. Payment of any such import duties and taxes is the customer’s responsibility. Please contact your local customs office for further information.

Please note that orders from www.bluebella.us can only be delivered to addresses in the United States. If you require delivery to any other location, please use our main store at www.bluebella.com